Basque Country


Tourist offices

Tourist Information Centre

Bilbao-Bizkaia Tourist Office

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  • Inside the office
  • Bilbao-Bizkaia Tourist Office
  • Bilbao-Bizkaia Tourist Office
  • Bilbao-Bizkaia Tourist Office

Bilbao-Bizkaia Tourist Office

The Bilbao-Bizkaia Tourist Office provides information about the Bizkaia capital and the different areas within the province. It is housed in an iconic building over 120 years, located between the old part of the city and the modern Ensanche district.


With a floor area of 550 square metres and signs in five languages and Braille, the office runs a public service in six languages (Spanish, Basque, English, French, German and Italian) 365 days a years.


A wall with 24 screens suspended over the information desks project videos and live stream broadcasts. The office has six customer service stations, including two adapted for people with reduced mobility. There are also 18 computers -two of which are adapted for people with sensory impairments- and three iPad stations.


The office also boasts a lecture hall for presentations, conferences, seminars, etc.

Services: Guided visit / Dogs allowed


  • PhysicalPhysical
  • VisualVisual
  • AuditiveAuditive
  • IntellectualIntellectual
  • OrganicOrganic


  • Not accessibleNot accessible
  • Moderately accessibleModerately accessible
  • AccessibleAccessible

Special offers

Special offers

Information of interest


Plaza Circular, 1  - 48001  Bilbao

Phone:   +34 944 795 760Phone:  

+34 944 795 760

Opening hours:

HIGH SEASON (9th April to 18th September and bank holidays): 9am to 7:30pm

LOW SEASON: 9:30am to 5:30pm

Open every day